Head of Delivery

Head of Delivery

Salary: £110,000 to £115,000

Location: London. 

Hybrid: Three days a week onsite.

The Role

We’re looking for a Head of Delivery to own and evolve how projects are delivered across a global creative production organisation. This is a senior leadership role where you’ll oversee people, processes, and systems to ensure work lands on time, on budget, and at the highest possible standard.

You’ll shape delivery into a true centre of excellence, refining workflows, embedding smarter tools, and enabling seamless collaboration across creative, production, technology, and strategy. In this role, you’ll be part of a global network of collaborators, innovators, and motivators, working at scale across borders and cultures.

This role is as much about culture and leadership as execution. You’ll build a structure that fosters clarity, accountability, and direction across multiple workstreams, while nurturing an environment where individuality is celebrated and teams feel safe, empowered, and inspired to perform at their best.

Key Responsibilities

• Lead, restructure, and strengthen the delivery function in line with business needs.
• Establish clear accountabilities, processes, and reporting structures across delivery teams.
• Oversee end-to-end project execution from pitch through completion, managing risks and resolving challenges.
• Define and embed delivery standards, governance models, and reporting frameworks.
• Drive stronger integration between creative, technical, and operational teams.
• Support client-facing teams in scoping, resourcing, and expectation setting.
• Introduce smarter tools, automation, and data-led reporting to improve efficiency.
• Foster a high-performance culture that champions ownership, consistency, and continuous improvement.

Skills & Experience

• Proven background within the creative, production, or digital transformation space—ideally in a global setting.
• Demonstrated success leading large, multi-disciplinary delivery or operations teams.
• Strong project management expertise, with hands-on knowledge of workflows and resourcing models.
• Experience building or restructuring teams to enhance performance and scalability.
• Deep understanding of delivery systems, reporting frameworks, and operational tools.
• Commercial acumen with the ability to balance quality, efficiency, and cost.
• Track record of driving operational change and embedding new ways of working.
• Excellent people leadership skills, with experience mentoring and motivating senior managers.
• Confident communicator, adept at influencing stakeholders and supporting client partnerships.
• Familiarity with automation, AI-powered tools, or data-informed decision-making is a plus.

Why Apply?

This is an opportunity to shape delivery in a global creative organisation with a proven track record of helping the world’s biggest brands achieve impact across markets and cultures. You’ll be trusted to streamline workflows, introduce transformative solutions, and bring clarity to complex projects while building and inspiring a capable team.

Here, delivery is not just operations; it’s a driver of performance. You’ll have the autonomy to make real change, embedding new ways of working and leveraging technology to deliver smarter, faster, and more effectively.

For someone who thrives on combining leadership with hands-on problem solving, this is a role where your impact will be felt across the entire business, while being part of a supportive, inclusive environment that celebrates diversity of thought and experience.

Apply today for immediate consideration.